One-on-One Help from KCA’s Patient Liaison

A kidney cancer diagnosis can be life changing. The Kidney Cancer Association is here to help the kidney cancer community by providing one-on-one help to answer questions, share resources, and provide support.

You can contact us by:

Access the Form Here

  • Requests will be reviewed within 2 business days
  • Responses will be sent via email unless you check you would like a phone call (text messaging is not available)
  • Email communication is only available in English

Calls may be answered live Monday-Friday from 10:00am-5:30pm ET

If the Patient Liaison is unavailable to take your call, please leave a detailed message with the below information:

  • Your name, relationship to kidney cancer (and loved one’s name if calling on their behalf), and zip code (to help identify local resources)
  • Best phone number to reach you
  • What type of information you’re looking for (see below for types of information that the Patient Navigator Program can and cannot provide)
  • The day and time that works best for a call back
  • If detailed information can be left in a voicemail

General Notes:

  • Be sure your voicemail can receive messages
  • Messages will be reviewed within 2 business days
  • The KCA uses a telephone language interpreting service, so we can speak to you in your language. Email communication will be in English only.

KCA CAN Provide Help With:

General Information About:

  • Symptoms of kidney cancer
  • Diagnosing kidney cancer
  • Treatments for kidney cancer
  • Side effects because of treatment
  • Finding a doctor in your area

Support:

  • Information about support groups
  • 1:1 support from another cancer patient
  • Help for caregivers
  • Looking for a therapist or counselor

Information About Organizations That Can Help With:

  • Medical bills
  • Prescriptions costs
  • Insurance premiums
  • Transportation to appointments
  • Housing and lodging during treatment
  • Paying your mortgage or rent
  • Paying your utilities
  • Securing food

KCA CANNOT Provide Help With:

  • Assisting during a medical emergency or mental health crisis
  • Giving specific advice about your kidney cancer diagnosis, treatment plan, and/or symptoms
  • Scheduling appointments for you with kidney cancer doctors or making specific recommendations on what doctor you should see
  • Reviewing your medical records, including pathology or radiology reports
  • Completing disability, insurance, financial, or other forms related to your kidney cancer diagnosis
  • Providing help with a non-kidney cancer diagnosis

Looking for a specific resource? View a curated list that may help you with financial and supportive needs.

Coming Soon!

Disclaimer: The Kidney Cancer Association does not provide individualized medical or mental health services, including professional diagnosis, advice, or treatment. Resources provided are for informational and educational purposes only. If you are currently experiencing a medical or mental health emergency, please call 911 (in the United States), your local emergency services (outside of the United States), or your provider immediately. Specific questions about your diagnosis and treatment should be directed to your cancer care team. Please do not send medical records, as KCA’s communication system is not HIPAA compliant.

This program is made possible with the generous support of

Keep Learning:

The Kidney Cancer Association provides educational literature for anyone impacted by kidney cancer.

Request You Free Copy Today